Record retention

Records you can prove, kept the way you need them

Approvals, overrides, payments and signed waivers are recorded in a history that can't be quietly edited or erased.

Why retention matters

When an auditor, lender or owner asks who approved a payment or whether a waiver was signed, "we think so" isn't an answer. Records that can be edited or deleted after the fact prove nothing.

myCertGate treats compliance and money records as permanent: once written, they can be read and exported, but not altered or erased.

Audit trail

  • COI approvedA. Rivera · Mar 4, 10:12
  • Hold override recordedJ. Chen · Mar 6, 15:40
  • Waiver signedVendor · Mar 7, 09:03
  • Payment releasedA. Rivera · Mar 8, 11:26

Sample entries for illustration.

How it works

Four guarantees on every record

Append-only audit trail

Every approval, override, status change and send is recorded with who did it and when. Entries are added, never rewritten.

Locked financial records

Payments, cleared invoices and signed lien waivers can't be deleted or edited. The system itself blocks it, not just the screen.

Overrides stay on record

When someone overrides a payment hold, the reason and the person are saved alongside the payment. Nothing happens off the books.

Exportable audit packages

Download a ZIP with a vendor's or project's documents and history for auditors, lenders or owners, whenever you need it.

Compared

Folders and spreadsheets vs. myCertGate

 Typical processmyCertGate
History of decisionsMemory and email threadsAppend-only record with names and timestamps
Paid invoicesCan be deleted or editedLocked by the system
Signed waiversPDFs in a shared folderLocked, tamper-evident records
Override reasonsVerbal or lost in chatRecorded with the payment
Audit prepDays of gathering filesOne export, ready to hand over
FAQ

Retention and audit questions

Can anyone edit or delete the audit history?

No. The audit trail is append-only: new events are added, and existing entries can't be changed or removed, by users or by staff.

Can a paid invoice or signed lien waiver be deleted?

No. Payments, cleared invoices and signed waivers are locked by the system. They stay on record even if a vendor is later removed.

How long are records kept?

Retention depends on your plan. Each plan lists its retention period on the Pricing page, and higher plans keep records longer.

Can I take my records with me?

Yes. You can export an audit package as a ZIP with the documents and history for a vendor or project, whenever you need it.